Returns & Exchanges

We want customers to feel confident ordering from Virtuous Adornments. Return or exchange eligibility depends on the product, its condition and whether it was personalized or produced specifically for the customer.

Items That May Be Eligible

Unused, unworn and unaltered standard merchandise may be considered for return or exchange when it is returned in its original condition. Please contact us before sending any item back so eligibility and return instructions can be confirmed.

Custom & Personalized Merchandise

Custom, personalized, made-to-order, chapter-specific and specially produced merchandise is generally not returnable or exchangeable unless there is a confirmed production error or defect.

Damaged or Incorrect Orders

If your item arrives damaged, defective or incorrect, contact us promptly at info@virtuousadornments.com and include your order number and clear photos of the issue.